Average response time: under 24 hours

Borders and edges lose gloss first, and the reason is geometric, not chemical. A 700 mm planetary head cannot reach the last 50 mm, so that strip never receives the same passes, pressure or water as the field. It dries out, it hazes, and under grazing light it reads as a dirty frame around a clean floor.
| Cause | What happens | Fix |
|---|---|---|
| Head cannot reach | Last 30-60 mm gets fewer passes | Hand tool or edge machine at each grit |
| Dry edge | No water reaches, segment glazes | Hand water bottle or wet sponge |
| Overpressure by hand | Dished edge, ring of different gloss | Light pressure, machine weight |
| Skip at final grit | Edge stays at 800 while field is 2000 | Run every grit at the edge, no exceptions |
| Grout or skirting shadow | Dirt line reads as gloss loss | Detail clean before buffing |
Use the tool's weight, not your arms. Keep the pad flat, move in overlapping arcs, and stop before the edge gets hot. Two light passes beat one heavy pass every time, and a dished edge needs a full re-hone to correct, which costs more than the hand work saved.
Price the edge as a line item per linear metre. It is the slowest part of the floor and the part the client inspects first.
Written and reviewed by JOY TECH - an SGS & BV audited, CE/RoHS certified diamond tools manufacturer founded in 2004, exporting to 50+ countries.
Our factory and quality management system are audited by SGS and Bureau Veritas. Products meet CE/RoHS requirements and every piece is 100% inspected before packing.
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